Sales Account Manager
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How You’ll Do It
- Deliver best-in-class Guest experiences from the inquiry stage to post-event follow-up
- Partner with the DOS (Director of Sales) to foster a “fun” and engaging work environment
- Maintain a high level of quality, accuracy, and process consistency in the sales organization
- Work to ensure all goals and objectives assigned by the DOS are completed in a timely fashion
- Identify opportunities for sales process improvements and communicate them to the DOS
- Work with the Operations Team to ensure flawless execution of all events
- Meet or exceed outbound sales objectives to grow event sales
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies such as Chamber of Commerce, Convention and Visitors Bureaus, etc.
- Drive awareness of the Topgolf brand in the community
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
What We’re Looking For
- 5+ years of sales experience, industry experience strongly preferred
- Undergraduate degree preferred
- Working knowledge of CRM programs
- Proficient in coaching techniques and able to assist with training of junior team members
- Strong negotiation skills
- Excellent self-accountability for high personal standards of conduct and professionalism
- Excellent communication, time management and organization skills
- Knowledge of local area business and existing client database
- Friendly, positive, outgoing personality who relates well and gets along with people
- Energy and enthusiasm
- A high level of self-awareness, receptivity to change and integrity
- Strong computer skills, particularly with Excel, Work and PowerPoint
- Willingness to work Saturday
This role is a salaried non-exempt position, scheduled to work 40 hours per week with a Saturday rotation.
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